Arrival and Departure Check-in time is 2:00 pm – Check-out is at 12:00 pm Early check-in or late check-out depends upon availability and after approval All guests must provide a valid National Identity Card (CNIC) or passport upon Check-in Children Two children under the age of 10 can be accommodated with parents in the same room. Children under age are not allowed without their parents Maximum occupancy of a room is 2 Adults in Standard room, 2 adults and 2 children in executive and 4 adults and 2 children in presidential suit are allowed. Reservation is valid after it has been confirmed by guest in writing and/or reconfirmed by us in writing or after a deposit has been paid. Reservations are confirmed upon receipt of advance payment of 50%; the Balance is payable at Front Office upon check-in. If paying by online bank transfer, proof of transfer is required. All rooms are Non-smoking. Pets are not allowed at the hotel premises. Outside food or drinks are not allowed. Portable devices, outside speakers or sound devices are not permitted on the hotel premises Guests are not allowed to bring appliances/equipment for cooking purposes, cooking is not allowed in rooms. Foreigners must provide a tourist visa or an e-visa copy with Passport. Cancellation Policy (For Rooms) 72 hours before arrival: full refund If cancelled up to 48 hours before arrival: 50% will be charged Cancellation less than 24 hours or non-arrival: 100% will be charged Group Booking Cancellation Policy Cancellation made 07 days prior to arrival will receive a full refund. No refund will be provided for cancellations made less than 24 hours before arrival. If the Client wishes to cancel the reservation of all accommodation or restaurant reservations for a group, the Client must provide the Hotel a written notice of Cancellation.  Any notice of cancellation received after 5.00 pm shall be deemed made on the next day. Re-booking Cancellation Re-booking is fully non-refundable If you cancel your reservation after modification, you are responsible for full payment of the original reservation. Quite Hours Policy: Our hotel has a quiet hours policy in effect from 10:00PM to 7:00AM. During this time, excessive noise on guest room floors is not permitted. This includes, but is not limited to, loud music or entertainment, shouting, running, propping open of guest room doors, or any other activity that may be disruptive to other guests. Guests and visitors found to be causing a disruption will be given one courtesy warning. Should the disruption continue, guests and visitors may be subject to leave the hotel with no refund. Damage Policy: For any damage caused by the guest to the hotel property, the guest is due to cover the cost of the damage to the hotel. Management is not responsible for any valuables which are the property of the guests. Conduct and Compliance: Zero Tolerance Policy for non-compliance with hotel standards. Guests are responsible for their belongings; the hotel is not liable for any loss or damage. Zero Tolerance Policy for any rude, disrespectful behavior, or physical altercation towards our staff members or any other guests. In such instance, the reservation will be cancelled and the offending guest will be escorted off the premises and/or legal action can be taken against such violators.